Troubleshooting OneDrive file and folder sync

Certain characters used in file and folder names have special meanings within OneDrive and SharePoint. Files and folder containing any of the below listed characters may not be able to sync to OneDrive and SharePoint. You will need to rename the file or folder by removing these characters before syncing the file or folder.

 

Characters that will not work in file and folder names when syncing to OneDrive for home, OneDrive for work or school, and SharePoint in Microsoft 365:


"  *  :  <  >  ?  /  \  |  


Leading and trailing spaces in file and folder names should also be avoided.

  

Characters that will not work in file and folder names when syncing to OneDrive for work or school on SharePoint Server 2013:

 

~  "  #  %  &  *  :  <  >  ?  /  \  |  {  }


Leading and trailing spaces in file or folder names also aren't allowed.


Note: you should avoid naming two folders with the same name (even when using different capitalization). If you create two folders within Atakama with the same name, the folders may merge and conflicted files may be created.


For additional information on restrictions and limitations relating to OneDrive and SharePoint, please visit Restrictions and limitations in OneDrive and SharePoint.





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