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Troubleshooting / FAQ

Troubleshooting

  • A file backed up to the cloud no longer appears in the Atakama folder
  • Installing the FUSE For macOS system extension
  • Resolving Bluetooth issues
  • Atakama fails to launch error
  • Issues with image files on macOS
View all (11)

FAQ

  • Who can see or access my protected data?
  • Why do I need spare keys?
  • What if a device is lost, broken, or replaced?
  • Why do I need a friend, family member, or colleague to hold my spare key(s)?
  • Is Atakama a Cloud Storage provider?
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Why is Atakama blocking my applications?

  • Atakama has blocked an application or process
  • Why are PDF files opening in my web browser?
  • Why are image and movie files opening in my web rowser?
  • Why is Atakama blocking certain application functions?

How to

  • Protecting new files with Atakama
  • Uninstalling Atakama on Windows
  • Using Atakama with alternate public keys.
  • Completely remove Atakama on macOS
  • Atakama Installation & Setup Guide
View all (60)
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